Shipping & Delivery

Standard
FREE - Standard shipping on orders over $60.00
$9.95 - Standard shipping on orders under $60.00

Express 
$11.95 - Express shipping on orders over $60.00
$14.95 - Express shipping on orders under $60.00

Standard International
$0.00 - $99.00 AUD - $50.00 
$100.00 + AUD -  $70.00  

Local Pickup 
H&L Salon
Shop 1 Kareela Village,
1 Freya Street, Kareela,
NSW 2232

To pick up your parcel, we will require a copy of your invoice (electronic is fine) and your ID. Pick times are Monday to Saturday between 10am and 4pm.

All orders placed by 2pm AEST NSW will be dispatched same day, Monday to Friday.  

We do not take responsibility for orders that are lost or stolen once the parcel has been delivered to the correct delivery address. All orders have tracking through Australia Post. You'll find your tracking number in your shipment confirmation email. We do not take responsibility for incorrect information provided at checkout. If an item is sent to an incorrect address because of user error, we are not obliged to re-send the item to an alternate address at our expense. 

In the event that delivery is delayed by AusPost, you agree that late delivery does not constitute a failure of our agreement and does not entitle you to cancellation of an order.

Standard shipping is 2 - 8 days
Express shipping is 2 - 4 days
Standard International is 6 - 27 business days
The best way to track and manage your deliveries is with the Australia Post mobile app.    Get the AusPost app